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Hospitality

Hotel Operations Management

The hotel industry is all about creating unforgettable experiences for guests. If you have a passion for hospitality and want to build a rewarding career in one of the world's fastest-growing industries, this program is for you. Learn front office, F&B, and housekeeping operations from industry experts.

Hotel Operations Management training session at Ground to Sky Academy, Janakpuri, Delhi

3 Months

Duration

2 hours

Classes/Day

Certified

Industry

50+ hours of simulations

Practical Hours

Course Syllabus

1

Front Office & Reservations

Check-in/check-out, PMS systems, guest communication.

2

Food & Beverage Service

Restaurant operations, banquet management, bar service.

3

Housekeeping Operations

Room management, linen handling, hygiene standards.

4

Hotel Sales & Marketing

Revenue management, OTAs, corporate accounts.

5

Hospitality Communication

Guest interaction, complaint handling, upselling.

6

Hotel Accounting Basics

Billing procedures, invoicing, night audit.

Career Opportunities

Front Desk Executive
F&B Associate
Housekeeping Supervisor
Guest Relations Officer
Hotel Operations Trainee
Course Information
Duration:3 Months
Classes per day:2 hours
Practical Hours:50+ hours of simulations
Certification:Industry-accepted

Eligibility Criteria:

  • 10+2 from any recognized board
  • Good communication and interpersonal skills
  • Customer-focused attitude