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Hospitality & Travel
Diploma in Hospitality, Travel & Customer Services
A versatile course covering hospitality management, travel operations, and customer service excellence perfect for careers in hotels, airlines, and tourism sectors. Build a successful career in the hospitality industry with our industry-focused program designed for skill development, confidence, and job readiness.
1 Year
Duration
2-3 hours
Classes/Day
Certified
Industry
100+ hours
Practical Hours
Course Syllabus
1
Hotel Operations & Management
Front office procedures, housekeeping, food and beverage service.
2
Travel & Tourism Management
Tour packaging, itinerary planning, destination knowledge.
3
Customer Service Excellence
Service standards, relationship management, handling feedback.
4
Computerized Reservation Systems
GDS training (Amadeus/Galileo), ticketing software.
5
Event & Convention Management
Planning and organizing corporate and social events.
6
Business Communication & Grooming
Professional etiquette, spoken English, corporate grooming.
Career Opportunities
Customer Service Associate
Guest Relations Manager
Travel Consultant
Front Office Executive
Tour Operator
Course Information
Duration:1 Year
Classes per day:2-3 hours
Practical Hours:100+ hours
Certification:Industry Recognized Diploma
Eligibility Criteria:
- 12th Pass (Any Stream) from recognized board
- Pleasing personality and good communication
- Interest in customer service and travel