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Airport
Airport Ground Staff Training
Not all heroes wear uniforms — some ensure every flight runs smoothly behind the scenes. Our Airport Ground Staff Training program prepares you for the fast-paced world of airport operations, covering check-in, boarding, baggage handling, and passenger assistance.
6 Months
Duration
2 hours
Classes/Day
Certified
Industry
35+ hours
Practical Hours
Course Syllabus
1
Check-in & Boarding Procedures
Passenger check-in, seat allocation, boarding gate management.
2
Baggage Handling
Tagging, tracing lost baggage, dangerous goods awareness.
3
Ramp & Tarmac Safety
Aircraft marshalling, FOD control, safety compliance.
4
Ticketing & Reservation Systems
GDS basics, e-ticketing, fare calculation.
5
Passenger Assistance
Wheelchair handling, unaccompanied minors, VIP protocols.
6
Aviation Security Awareness
BCAS guidelines, pre-boarding screening, access control.
Career Opportunities
Airport Ground Staff
Passenger Service Agent
Check-in Executive
Ramp Agent
Baggage Services Agent
Course Information
Duration:6 Months
Classes per day:2 hours
Practical Hours:35+ hours
Certification:Recognized across aviation industry
Eligibility Criteria:
- 10+2 from any recognized board
- Age: 18–28 years
- Ability to work in rotational shifts
- Good English communication